You'll find a 32 bit and a 64 bit version (depending on your PC's architecture) in the tools item of the apps package on the Version 6 download page. The next step to get going with Wireshark is downloading the latest Wireshark dll from our download server. After testing the new version we came to the conclusion that it isn't fitting our needs. You may ask yourself why we are not using the new 2.0 release of Wireshark. Wireshark will ask you to update to the new version - don't do it! All videos were created using version 1.12.9, so we recommend downloading and using this version. Lastly, NEC will need any and all SIP management features with SIP ALG in particular to be disabled on all modems and routers/switches involved.Before we can get started to learn about Wireshark, you should download the application from the Recommended Tools and Firmware for this Course. Email the capture to us at along with a description of the problem you’re experiencingĦ. Click the stop button after sufficient data has been capturedĥ. NOTE: If this is a capture of a connection between a phone system and a remote VoIP phone, simultaneous real-time captures from both ends will be required for troubleshooting.ģ. Make test calls and perform whatever actions are necessary to reproduce the problem you’re having Click “Continue without Saving” Capturing the DataĢ. Confirm that SIP traffic is being captured. Type “sip” in to the filter text box and click apply. Confirm that RTP traffic is being capturedģ. Type “rtp” in to the filter text box and click apply. Stop the capture and use the Filter to search for “rtp” and/or “sip” (lowercase only)Ģ. You should see data packets being captured in the Wireshark capture window Ensure that RTP and/or SIP Traffic is Being Capturedġ. Select the interface you wish to capture on (ie.
Make sure that the phone system is powered on and is configured on the same network that you will be capturing traffic onģ. All Hubs are half duplex devices and most are 10mbps only devices.ġ.
A Hub cannot be used because the VoIP daughterboard requires a full duplex 100/1000 Ethernet connection.If this is a capture of a connection between a phone system and a VoIP phone, simultaneous real-time captures from both ends will be required for troubleshooting.A managed switch capable of port mirroring.Preferably a laptop with a 10/100 or 10/100/1000 Ethernet interface card.Half Duplex connections are not supported.NEC SL2100 KSU or NEC SL1100 KSU with VoIP daughterboard Card.This is a must-read for installers working with or troubleshooting VoIP issues. Wireshark allows you to capture and analyze VoIP network traffic and packet data from the NEC SL2100 and SL1100.
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